ABOUT TECHMATRIX
Driving Digital Success with AI & Salesforce Excellence
At TechMatrix, we specialize in delivering intelligent, AI-driven solutions built on the Salesforce platform. Our team of certified experts transforms complex business challenges into scalable, high-impact strategies. With a relentless focus on quality, innovation, and customer success, we empower businesses to thrive in a digital-first world.
- 300+ Salesforce Certified Experts
- 100+ Agentforce Certified Experts
- 6 Delivery Centers Globally
2010
Started Journey
Years of Experience
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Delivered Projects
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Team Members
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Customer Satisfaction Score
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OUR SERVICES
End-to-End Services That Power Your Digital Future
Explore how TechMatrix’s services empower businesses to transform digital challenges into drivers of business success.
PORTFOLIO
Explore Our Diverse Work Portfolio
Explore how we’ve empowered businesses across industries with intelligent, AI-driven strategies and tailored Salesforce solutions that deliver measurable impact.
BMW & MINI Drive Excellence in Customer Engagement Across Southeast Asia
Transformed Feedback Management at Canara Bank
Elevated CX Through Salesforce Service Cloud & Feedback Management Implementation for Indigo Airlines
Transformed Customer Support for Swiggy With Salesforce Service Cloud Implementation
Bosch Transformed Website Interactions with Agentforce Implementation
key industries
Key focused industries
Driving Digital Excellence Across Industries with Tailored AI & Salesforce Solutions
solutions
Customizable Solutions for Business Verticals
OUR CLIENTS
Trusted by Industry Leaders, Powered by Results
blogs
Explore Our Latest Blogs For Expert Insights
You might be aware of the fact that all famous organizations take the help of CRM system for smooth functioning of their business goals. However, being a small business owner the most comprehensive question that hover over your thoughts is do i need a CRM? The answer is YES. If you are ignoring the integration of CRM for your business due to various reasons, you are destined to get doomed in the days to come.
Business organizations that are trying to automate their core business processes generally need two main software solutions to carry the things smoothly – CRM integration with ERP. While ERP helps in connecting financial and operational systems of organizations to a central database, CRM helps manage how customers interact with an organization.
Salesforce Marketing Cloud is a customer relationship management platform made for marketers that allows them to create campaigns and manage marketing relationships with customers. It come with features that offer solutions related to customer journey management, email, mobile, social media, web personalization, advertising, content creation, content management and data analysis. In addition to this, marketing cloud also includes predictive analytics that help a team in profitable decision making. For example choosing the best channel for sharing a given message, Or tailoring campaigns according to customers' behaviour, demographics and communication channel preferences.
Have you ever been tormented by various curiosities like what is Salesforce a CRM system, what does salesforce CRM do and how to use it? In simple terms, Salesforce CRM is a kind of software based on cloud and built on force.com platform to help organizations manage their sales and marketing operations very effectively. Undoubtedly Salesforce CRM is world’s number one CRM platform.
Marketing nowadays is a very complex and perplexing process. This is so because, marketing strategies has changed significantly over time and it calls for something more than just manual efforts. Today’s consumer uses multiple media platforms to gather data and to stay up-to-date, making execution of marketing efforts much more difficult than before. That is why benefits of marketing automation is considered to be a superb solution for businesses trying to streamline and optimize a variety of marketing tasks in the present day’s digital scenario.
testimonials
Voices of Trust. Stories of Success
Techmatrix team were introduced by the Salesforce team for our new initiative in BGSW - AI First program. We wanted to make our marketing team strong with AI features and at the right time we got the right partner to help us with. Salesforce's new module called AgentForce was new to the market and we had no fear in going with this, having a trustable partner like Techmatrix. What's good about Techmatrix is they are very humble and friendly in their approach. Very much committed in their timeline, hence available anytime for queries. We were the first in BGSW to implement Agentic AI for our website and get a customized name for it called AgentRed. I would recommend Techmatrix to other business too as they have the right team and SMEs to handle complex topics.
Tech Matrix has been a great partner for us, we at Mahindra Finance were able to achieve some business critical deliverables within time and with good quality.
In my 2 years of leading business operations for PayPal APAC, TechMatrix has proven to be an able ally in leading sales transformation across all business segments. The team not only provided scalable solutions on SFDC despite our highly matrix organization but also stepped up to truly partner with the functional teams to solve everyday pain points which helped accelerate sales GTM.
Avid has relied on TechMatrix as a key partner for Salesforce Projects. They have consistently provided high quality and very experienced developers and consultants in a timely manner, which has helped us meet our goals and objectives. I am very pleased with the service and care TechMatrix provides to my application team.
TechMatrix was recommended by Salesforce.com as a certified partner. We started with one project and have implemented three others since then. During these projects TechMatrix demonstrated high technical and functional knowledge as well as the ability to understand our business and propose the best solutions. TechMatrix is now a key partner for Remy-Cointreau International systems development.
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contactus@techmatrixconsulting.com
