Salesforce Field Service Lightning helps in monitoring, tracking, and reporting on all areas of distribution. It is equipped to handle things like dispatching workers, stock levels, and equipment approval and interacting on the go with the Field Service Lightning mobile app.
It is a service where expert consultants help you to efficiently organize your workforce by implementing Salesforce Field Service Lighting features for dispatching and tracking workers. We optimize the platform in a way that it allows new way of both tracking appointment statuses and scheduling service appointments when needed. We have helped many customers streamline their worker distribution processes in the most meaningful way.
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You can also receive alerts for when something gets wrong in terms of the amount of product stock present at your site.
The use of geo-coding in Field Service Lightning gives developers the clarity to track vehicle locations and always stay on the top of current workings and provide updates on the go.
Help you to create detailed reports and utilise automation capabilities for tracking and monitoring the amount of product in stock
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The Field Service Lightning core features and the mobile app allow users to record, track and report on inventory, workers and other necessary workings from wherever needed. You can use the core system to plan, organize your workload, select skill sets, working hours for staff, and track performance and inventory.
The Field Service Lightning mobile app is compatible with both iOS and Android and can be used both online and offline to help workers. Users can check and create updates from everywhere, and collect customer signatures and track stock levels and upcoming jobs.
There are several types of routing functions available in Field Service Lightning, the default being ‘aerial routing’, used to estimate travel times, with ‘street-level routing’ provides an expected travel time based on road lengths and permitted speed, ‘predictive travel’ function enhances routing accuracy even further by accounting for the time of day and other affecting complications.
Salesforce Field Service Lightning provides the freedom to keep track of everything that is happening in the business. Users can use the app offline to make updates and changes, which will be visible to everyone as soon as it is back online. It saves time and reduces mistakes by recording actions. You can roam freely, check off tasks as you go, and monitor staff members progression in doing the same.
