At TechMatrix Consulting, we understand the business and technological challenges faced by the Travel & Hospitality industry. We provide CRM-powered solutions tailored to meet the evolving needs of different travel scenarios. Our certified Salesforce Consultants deliver proactive customer service through our support portals, ensuring that your customers receive timely updates and solutions to their issues.
Here’s how we can help you transform and grow your business:
Effortlessly design targeted campaigns to craft exceptional travel experiences for your clients. Our CRM solution provides personalised services, and digital marketing tools across multiple channels.
Enhance your clients' experience with our proactive customer service, featuring real-time data updates. Boost customer loyalty through effective issue identification and resolution.
Track KPIs and monitor customer requirements using the data collected in CRM. Our solution helps you understand your clients' true expectations and tailor your services to meet their needs.
Our solution features built-in AI that enhances marketing prioritization. This enables you to capture more qualified leads, improving lead scoring, nurturing, and conversion.
TechMatrix is founded by a team of dynamic and high-spirited entrepreneurs who are pioneers in the Cloud Computing space. It has successfully contributed to running and supporting different business organizations for several years
Developing a personalized and lasting relationship with customers through CRM powered management. This includes loyalty schemes across in-store, web and mobile channels including integration of POS terminals & mobile devices.
Our cloud based customer support will help you give an omni-channel experience to all your clients. CRM promotes information sharing by connecting them on all channels with immense convenience
The solutions designed by us provide details on self-purchase and travel booking history. This information is later used to run loyalty programs and future booking needs of the clients
Our solutions are big data based which gives a 360 degree view of customer data. So that you can create a memorable guest experience for the traveler clients
TechMatrix is a one-stop shop for CRM Solutions pertaining to different industry verticals. We help you achieve exponential results and excellence in transforming the CRM system in your chosen business industry.
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Realize highly flexible & innovative consulting solutions that minimizes risk and increases output and value.
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